Yes, we are committed for offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this. Any seller found to be selling non-genuine products is immediately delisted from upPakistan.
Please send us an email on firstname.lastname@example.org if you think a product listed on our website does not fulfill these standards.
Once you have found the product you want to buy, just follow the steps below:
- Click on ’Add to cart’, to add this product to your cart
- In the next step, click on ‘Checkout’ button in the top right corner
- You will then need to fill in your contact details and preferred shipping address
- Choose your preferred payment option before clicking the ’Place order’ button
Step 1: Contact us
- Call us at +92 3045695300 to create your return request, select the product you wish to return on the return form that arrived with your order.
Step 2: Pack your product
- Pack your product according to the return conditions
- Include all tags, accessories or free gifts you received
Step 3: Return your product
- If you requested a pickup, we will contact you to arrange a pickup time
- If you selected a drop-off: Please drop your package at any TCS station and attach the address label included with your package on the box (no shipping charges will apply)
There are no hidden costs or charges when you order from upPakistan. All costs are 100% visible at the end of the checkout process.